CRITICS CHOICE VIDEO
Critics Choice Video is a unique website that carries a huge array of video genres from famous companies that you have grown to love and trust, such as Warner Bros., MGM and Sony Pictures, as well as several others. There are over 100,000 movies to choose from, from the very current and popular to largest selection of Classics that are loved by the old and young alike. The website is fun and appealing as well as easy to use as you will soon see. While Critics Choice does not have a physical store that you can attend, the website is very much like the catalog so you will be able to shop the way you are most comfortable.
There are no worries when shopping with Critics Choice because customer satisfaction is their main priority. You can confidently make your purchase knowing that if for any reason you are not pleased with your purchase, it is guaranteed. Even better than a standard guarantee Critics Choice gives you a choice; you can request a refund of your purchase, exchange your item for another or simply get store credits. There is a convenient link on the site that will provide you with the necessary information and how to make a successful return, exchange or a request for credit.
This site ships their products in the U.S. including Alaska and Hawaii, but it will also ship Internationally and to APO's for the Military. Standard shipping charges start at $8.95 for a standard delivery of 3 to 7 days. While they do extend their shipping to over night and next day there are restrictions and extra charges do apply. Shipping charges are based on weight, although it is not real clear where the weight cost changes. Shipping beyond the standard weight requirements will add $1 for each item as well as there may be extra charges for international shipping if they must use World Wide Shipping to deliver the ordered merchandise.
While it may seem at first that the cost of shipping is a little on the steep side, when you get to the website you will see by the product costs that there is need to be concerned. You will find that not only does Critics Choice Video sell their items at a discounted prices but there are always special deals and sales that the customer can easily take advantage of. Beyond the discounted prices you will find, keep an eye out for the Companies coupon codes that are provided for extra savings each month. There are also various weekly specials and budget videos for you to choose from. This site is not on user friendly it is consumer friendly.
Contacting Critics Choice Video is very simple and easy to do. Of course you will find a Contact Us link where their email is provided and you can send them any questions or concerns you may have. You can also take a moment to hand write your questions or concerns and send them directly to P.O. Box 642, Itasca, IL 60143. The second most convenient way to contact a Customer Service Representative is to simply call them directly at 800-367-7765. Make your calls during regular business hours which are: Monday- Friday 8AM / 7PM and Saturday 9AM / 5PM. Keep in mind that they are located in the Central Time Zone.